Shipping Policy

Thank you for visiting and shopping at Flat Products. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

DestinationShipment methodEstimated delivery timeShipment cost
USAUSPS, UPS, or FedEx5-9 business daysFree for Orders over $25, otherwise calculated at checkout

Delivery delays can occasionally occur.


Flat Products is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

All sales are final and we only accept returns if the item is defective.

Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.